Or you can book with any travel agents or tour operator in Indonesia or any part of the world. However it is important for you to contact us after made your booking with your tour operator and make sure that you are not put on the wrong hand or alternative organizer. Please ring our office and talk with booking department requesting confirmation number.
Booking arrangements :
All booking arrangements are to be made through our office. A firm contract will exist between your self and oranghutantours.com when your agent or our office issue our official confirmation of your booking following receipt of the deposit prescribed. The contract will be governed by and subject to the terms & conditions and the general information contained in this site. No variation of the tour conditions shall be of any effect unless made in writing and with the authority of oranghutantours.com
Site Contents :
Oranghutantours.com has endeavored to ensure that all information in this brochure is accurate at the time of uploaded, but can not accept responsibility for any accuracy, or truth of statement made. Illustrations are intended to set the mood of each destination and may not present actual views as seen on specific tours.
Travel Insurance
WE STRONGLY RECOMMEND THAT YOU TAKE AN APPROPRIATE COVER AT THE TIME OF BOOKING YOUR HOLIDAY. SO PLEASE CONSULT WITH THE RELIABLE TRAVEL INSURANCE COMPANY. .Oranghutantours.com does not include travel insurance, accident insurance or any sort of insurance on this tour.
Travel Documents :
Each person shall be responsible for obtaining the appropriate visa (s) and carry a valid passport at all times. All travelers to Indonesia must be in possession of passport valid at least six months after date of arrival. Please note that passport and visa requirements are not our responsibility or that of your agent.
Not Included in the Package Fare :
Charges for passports, inoculations, excess baggage charges, accident and baggage insurance, items of personal nature such as beverages, laundry service, tips and gratuities, Flight cancelation or delay
Air Travel :
Participating carriers on these tours are Major airline in indonesia. However, it may at certain times be necessary to use the services of other airlines. No airline will incur responsibility or liability to any person named in the booking, aside from that liability as may be incurred as the carrier.
Baggage :
For all domestic economy baggage regulation limit check in luggage for each passenger to two bags/pieces. However, neither bag/piece may exceed a total dimension of 20kg each. some small airline only give you 10 kg lugages free. We recommend you to take the necessary baggage during the trip. In case you have checked-out from the hotel, please pack your baggage and locked it to store at our office. We will take it back to you on your arrival from the trip.
Travel Accommodation :
Oranghutantours.com is not itself a carrier or hotelier, not do we own aircraft, hotels, or coaches. The flights, coach journeys, other travel and hotel accommodation comprised in your tour are provided by reputable carries and hoteliers on their own conditions. It is important to note, therefore, that all bookings with Oranghutantours.com are subject to the terms and conditions and limitations of liability imposed by airlines, coach operators, hoteliers and other service providers, including but not limited to car hire, restaurant operators, whose service we utilize, some of which limit or exclude liability in respect of death, personal injury, delay and loss or damage to baggage.
Our Responsibility :
We always do our best to make sure your tour arrangements are satisfactory and we accept liability for, but only to the extent of, any loss or damage sustained by you as a result of our negligence or that of our employees or agents. However, we can not accept any liability of whatever nature for the acts, omissions or default, whether negligent or otherwise, of those airlines, coach operators, hoteliers, or other persons providing service in connection with your holiday pursuant to a contract between themselves and yourself (which may be evidenced in writing by the issue of a ticket , voucher, coupon or the like) and over whom we have no direct and exclusive control. We do not accept any liability in contract or in tort (actionable wrong) for any injury, damage, loss, delay, additional expenses or inconvenience caused directly or indirectly by force majeure or other events which are beyond our control or which are not preventable by reasonable diligence on our part, including but not limit to war, civil disturbance, fire, floods, unusually severe weather, acts of God, acts of government or of any authorities, accidents to or failure of machinery or equipment of industrial action (whether or not involving our employees, and even though such action may be settled by acceding to the demands of a labor group).
Customer Service
We know how important every point of our client's need, this is why our English Speaking customer service is stand by to wait for your at reactable phone number 62 813 52755255 or 62 532 27363 every day to help emergency and last minutes request